Privacy Policy

This website is operated by Instone Designer Tiles & Pavers(“Instone”, “we”, “us”), a concrete tile and paver manufacturer based at 9, James Hickey Sarani, 1st Floor, R.No.110, Kolkata, West Bengal 700069. This policy explains what information we collect through https://www.instonetiles.com and how we use it.

We only collect the information you choose to give us. When you submit an enquiry through our contact form, we collect your name, phone number, email address, product of interest, quantity and any message you provide.

We do not ask for, or store, any payment-card details, identity documents or other sensitive personal information on this website.

We use the details you submit solely to:

• respond to your enquiry with pricing, samples and product guidance;
• contact you about your project; and
• keep a record of enquiries for our own customer service.

We do not sell, rent or trade your personal information to third parties.

To deliver enquiries to us, the website uses trusted third-party services:

• Web3Forms processes contact-form submissions and emails them to us. Your details are transmitted to Web3Forms purely to deliver your message.
• WhatsApp— if you choose the “Message us on WhatsApp” option, your enquiry is sent through WhatsApp under its own terms and privacy policy.
• Hosting & analytics — our host may collect anonymous, aggregated usage statistics (such as page views and performance) to help us improve the site. This does not identify you personally.

We keep enquiry records only for as long as needed to serve you and for reasonable business record-keeping, after which they are deleted.

You may ask us to access, correct or delete the personal information we hold about you at any time. Contact us using the details below and we will action your request.

This website does not use advertising or tracking cookies. Any cookies set are strictly necessary for the site to function or for anonymous performance measurement.

For any privacy questions or requests, contact us at info@instonetiles.com or +91 91633 48666.